Privacy Statement

Responsible according to General Data Protection Regulation ("GDPR"):

Daimler Truck AG („Wir“)
Fasanenweg 10
70771 Leinfelden-Echterdingen

Data protection officer:
Daimler Truck AG
Group Data Protection Officer
70745 Leinfelden-Echterdingen

1. Data protection

We are pleased to welcome you to our website and thank you for your interest in our offers. The protection of your personal data is of the utmost importance to us. In this data protection statement, we explain how we gather your personal data, what we do with it and for what purposes, as well as the legal basis under which this occurs and your rights and entitlements associated with this. In addition, we refer to the Daimler Truck Privacy Policy EU:

Daimler Truck Data Protection Policy EU

Our data protection statement in relation to use of our websites and the Daimler Truck AG and Mercedes-Benz AG Privacy Policy does not apply to your activities on the websites of social networks or other providers to which you may have access via links on our websites. Please obtain information about the respective data protection regulations on the websites of said providers.

2. Collection and processing of your personal data

a. When you visit our web pages, we store certain details about the browser and operating system you are using, the date and time of your visit, the access status (e.g. whether you were able to open a web page or received an error message), use of web page features, search terms you may have entered, how frequently you visit individual web pages, the names of retrieved files, the data volume transferred, the website through which you accessed our website, and the website you accessed through our website, either by clicking on links on our website or by entering a domain directly in the input field of the same tab (or window) of the browser in which you opened up our website. For security reasons, in particular to detect and prevent attacks on our website or attempted fraud, we store your IP address and the name of your Internet service provider for seven days.

b. We store other personal data only if you disclose such data to us, for example, as part of registration, filling in a contact form, an online chat, a survey, a prize competition or for the performance of a contract, and even in these cases, we only store your data where you have permitted us to do so on the basis of consent issued by you or in accordance with applicable legislation (see Section 7).

c. You are neither legally nor contractually obliged to give us your personal data. It is, however, possible that certain functions of our website are dependent on you sharing your personal data. If, in such cases, you do not give us your personal data, this may lead to features either not being available or being available only to a limited extent.

3. Purposes of use

a. The personal data we collect when you visit our web pages is used to make our web pages as intuitive as possible and to protect our IT systems from attacks and other illegal acts.

b. Where you provide us with further personal data, for example, as part of registration, an online chat, filling in a contact form, a survey, a prize competition or for the performance of a contract, we use such data for the specified purposes, for purposes of customer management and – where necessary – for the purpose of processing and invoicing transactions, in each case to the necessary extent.

c. We and, where applicable, select third parties, also use your data for additional purposes (e.g. display of personalised content or advertising based on your usage behaviour), insofar as you give your consent within the framework of our consent management system. Further information and decision options can be found here.

d. We also use personal data insofar as we are legally obliged to do so (e.g. storage for the fulfilment of retention obligations under commercial or tax law, disclosure pursuant to official or court order, e.g. to a law enforcement authority).

4. Transfer of personal data to third parties; social plug-ins; use of service providers

a. Our web pages may also contain third-party offers. When you click on such an offer, we transfer the required amount of data to the relevant provider (e.g. to indicate that you found this offer on our website and any other relevant information you have already entered on our website).  

b. When we use social plug-ins of social networks such as Facebook and Twitter on our website, we incorporate these as follows:

The social plug-ins are deactivated when you visit our website, i.e. no data of any kind is transferred to the operator of these networks. If you would like to use one of the networks, click on the relevant social plug-in to make a direct connection with the relevant network's server.

If you have a user account with the corresponding network and you are logged in to this specific social network at the time you activate the social plug-in, this network can attribute your visit to our web pages to your user account. If you would like to prevent this, please log out from the network prior to activating the social plug-in. A social network is unable to assign a visit to other Daimler Truck websites until you have also activated any available social plug-in there.

If you activate a social plug-in, the network directly transfers the data that has been made available through this to your browser, which integrates it into our web pages. There may also be data transfers in this situation that are initiated and controlled by the respective social network. Only the privacy policy of the relevant network applies to the connection to a social network, the data transfer between the network and your system and to your interactions on that platform.

The social plug-in remains active until you deactivate it or delete your cookies (see Section 5d).

c. When you click on the link to an offer or activate a social plug-in, personal data may be sent to providers in countries outside the European Economic Area that, from a European Union ("EU") perspective, do not guarantee an "adequate level of protection" in line with EU standards for the processing of personal data. Please keep this in mind before you click on a link or activate a social plug-in and thereby trigger a transfer of your data.

d. We also use qualified service providers (e.g. IT service providers, marketing agencies) for the operation, optimisation and protection of our web pages. We transmit personal data to such service providers only where this is necessary for the provision and use of the web pages and their functionalities, for the pursuit of legitimate interests, for the fulfilment of legal obligations or where you have given your consent (see Section 7). More information on the recipients can be found in our Consent Management System.

5. Cookies

a. Cookies may be used when you visit our web pages. These are known as HTML cookies and similar software tools such as web/DOM storage or local shared objects (so-called "flash cookies"), which we collectively refer to as cookies.

b. Cookies are small files that are placed on your desktop, laptop or mobile device when you visit a website. This can help, for example, to recognise whether there has already been a connection between the device and the web pages, to take into account your preferred language or other settings, to provide you with certain functions (e.g. online shop, vehicle configurator) or to determine your interests based on your usage. Cookies may also contain personal data.

c. Whether and which cookies are used when you visit our web pages depends on which areas and functions of our web pages you use and whether you consent to the use of cookies that are not technically necessary in our consent management system. Further information and decision options can be found here.

d. The use of cookies also depends on the settings of the web browser you are using (e.g. Microsoft Edge, Google Chrome, Apple Safari, Mozilla Firefox).  Most web browsers are set to automatically accept certain types of cookies, but you can usually change this setting. You can delete any available cookies at any time. Web/DOM storage and local shared objects can be deleted separately. Please refer to the manufacturer's instructions for information on how this works in the browser or device you are using.

e. Consent to and rejection or deletion of cookies are linked to the device and web browser used. If you use several devices or web browsers, you can make different decisions and use different settings.

f. If you decide to delete or not to use cookies, not all functions of our web pages may be available to you or certain functions may only be available to you to a limited extent.

6. Security

We implement technical and organisational security measures to protect the data in our possession from manipulation, loss, destruction or access by unauthorised parties. We continuously improve our security measures in line with technological developments.

7. Legal basis for processing

a. The legal basis for processing (Art. 6 (1a) GDPR)) is your consent for us to process your personal data.

b. Art. 6 (1b) GDPR constitutes the legal basis for the processing of personal data for the purposes of initiation or fulfilment of a contract with you.

c. We are authorised to process your personal data under Art. 6 (1c) GDPR if this is necessary for the fulfilment of our legal obligations (e.g. for the storage of data).

d. In addition, we process personal data for the purposes of our legitimate interests and the legitimate interests of third parties in accordance with Art. 6 (1f) GDPR. Maintaining the operability of our IT systems, the (direct) marketing of our own and third-party products and services (if this has not taken place with your consent), and the legally required documentation of business contacts are examples of such legitimate interests. As part of the necessary balancing of interests, we take account in particular of the nature of the personal data, the purpose of processing, the circumstances of processing and your interests in the confidentiality of your personal data.

8. Deletion of your personal data

We delete your IP address and the name of your Internet service provider, which we store only for security purposes, after seven days. Otherwise, we delete your personal data as soon as the purpose for collecting and processing it no longer applies. Beyond that time, we store your data only where required by the laws, regulations or other legislation to which we are subject in the European Union or by legislation in third countries where there is an adequate level of data protection. Where, in individual cases, deletion is not possible, the relevant personal data is marked with the aim of limiting its future processing.

9. Rights of data subjects

a. As a data subject, you have the right to information (Art. 15 GDPR), rectification (Art. 16 GDPR), data erasure (Art. 17 GDPR), restriction of processing (Art. 18 GDPR) and data portability (Art. 20 GDPR).

b. If you have consented to us processing your personal data, you have the right to revoke consent at any time. The lawfulness of the processing of your personal data until a withdrawal remains unaffected by the withdrawal. Equally, the continued processing of such data on a different legal basis, such as to fulfil our legal obligations, remains unaffected (see "Legal basis of processing").

c. Right to Object  
You have the right to object at any time to the processing of your personal data on grounds relating to your particular situation. This is based on Art. 6 (1e) GDPR (data processing in the public interest) and Art. 6 (1f) GDPR (data processing based on a balancing of interests). If you file an objection, we will continue to process your personal data only insofar as we are able to present compelling legitimate grounds for processing which override your interests, rights and freedoms or where processing serves the enforcement, exercising or defence of legal claims. You also have the right to object at any time if we process your personal data in order to conduct direct marketing for the purposes of exercising legitimate interests on the basis of a balance of interests, without stating your reasons for doing so.

d. Where possible, please send your claims and explanations to the following contact

e. If you are of the opinion that the processing of your personal data is in breach of the law, you have the right to lodge a complaint with a responsible data protection authority (Art. 77 GDPR).

10. Newsletter

When you subscribe to a newsletter offered on our website, the data you provide when subscribing to the newsletter will only be used to send the newsletter, unless you have consented to your data being used for further purposes. You can cancel the subscription at any time by using the unsubscribe option provided in the newsletter.

11. Central access service of Daimler Truck AG

The central access service of Daimler Truck AG enables you to log in to all websites and applications of the Daimler Truck Group and its brands that are offered through this service. The applicable terms of use contain specific data protection provisions. You can call up these terms of use on the respective login pages of the connected websites and applications.

12. Data transfer to recipients outside the European Economic Area

a. When using service providers (see Section 4d) and when transferring data with your consent to third parties (see Section 3c), personal data may be transferred to recipients in countries outside the European Union ("EU"), Iceland, Liechtenstein and Norway (= European Economic Area) and processed there, in particular the USA and India.

b. From an EU perspective, the following countries have an adequate level of protection in line with EU standards for the processing of personal data (adequacy decision): Andorra, Argentina, Canada (limited), Faroe Islands, Guernsey, Israel, Isle of Man, Japan, Jersey, New Zealand, Switzerland and Uruguay. We agree with recipients in other countries to apply EU standard contractual clauses, binding company regulations or the Swiss-U.S. Privacy Shield in order to create an "adequate level of protection" in accordance with the legal requirements. Relevant information is available through the contact details given in section 9.d. above.

Updated: June 2022