Welcome to the trucking world.

BIC and Customer Centre Wörth

Welcome to the trucking world.

Trucks you can trust: Experience the potential of Mercedes‑Benz Trucks up close. In the industry information centre, you can get specific advice and test drive trucks intensively to test your requirements under real conditions. If you have already made your choice and ordered a truck, you can collect it from the Wörth Customer Centre. And here at the site of one of the largest truck manufacturers, you can find out about the technologies of the future – either during a factory tour or in one of our training courses by professionals for professionals.

 

MercedesBenz Trucks Industry Information Centre
Opening hours:
Mon–Fri 8:30 a.m.–3:30 p.m.
Telephone: +49 7271 71 2426
Email: bicsupport@daimlertruck.com

 

MercedesBenz Trucks Customer Centre
Opening hours:
Mon–Fri 7:15 a.m.–3:30 p.m.
and by appointment
Telephone: +49 7271 71 4971

 

Arrival by car:
Daimlerstrasse 1
76744 Wörth, Germany

eTruck Charging Park
eTruck Charging Park

eMobility as a holistic solution.

Meet the eActros in its natural habitat live in Wörth. Our eTruck Charging Park features charging stations from various manufacturers and in different configurations. It was created in a joint project with the Services division of Netze BW. Here we provide information on hardware, layout and installation. For instance, energy costs can be cut by using solar energy, battery banks and smart control of charging processes. Visit us in Wörth now.

eActros 600 Experience World

Design meets innovation

The eActros 600 Experience World gives you a comprehensive insight into the technology and design of the eActros 600. You can also get to know the service world around the vehicle here. The pavilion also offers space for consultations and temporary work.

The bodybuilders

Here you can find information on more than 50 bodybuilders from the Industry Information Centre in Wörth.

The bodybuilders

The bodybuilders

Aebi Schmidt Deutschland GmbH
Aebi Schmidt Deutschland GmbH

 

Range of products: Winter service technology, road cleaning technology

Atlas Maschinen GmbH
Atlas Maschinen GmbH

 

Range of products: Loading cranes
 

BICKEL-TEC GmbH
BICKEL-TEC GmbH

 

Range of products: Platform bodies
 

Brandt Kühlfahrzeugbau GmbH & Co. KG
Brandt Kühlfahrzeugbau GmbH & Co. KG

Range of products: Refrigerated vehicles
 

Wolfgang Brechtel GmbH – Spezialfahrzeugbau
Wolfgang Brechtel GmbH – Spezialfahrzeugbau

Range of products: Towing and recovery vehicles, environmental technology
 

Bucher Municipal GmbH
Bucher Municipal GmbH

 

Range of products: Road sweepers, winter services
 

Dautel GmbH
Dautel GmbH

 

Range of products: Cargo liftgates, tipper vehicles, quick swap systems
 

Kurt Dinkel Karosserie-Fahrzeugbau GmbH
Kurt Dinkel Karosserie-Fahrzeugbau GmbH

Range of products: Beverage transport, volume transport, special designs

Doll Fahrzeugbau GmbH
Doll Fahrzeugbau GmbH

Range of products: Timber transport vehicles, heavy-duty transport vehicles, public authorities, airfield vehicles, after-sales service

Stefan Ebert GmbH
Stefan Ebert GmbH

 

 

Product range: timber trucks and trailers/semitrailers

Dr.-Ing. Ulrich Esterer GmbH & Co. Fahrzeugaufbauten & Anlagen KG
Dr.-Ing. Ulrich Esterer GmbH & Co. Fahrzeug-aufbauten & Anlagen KG

Range of products: Road tankers, airfield refuelling vehicles

EWERS Karosserie- und Fahrzeugbau
EWERS Karosserie- und Fahrzeugbau GmbH & Co. KG

 

Range of products: Beverage logistics, vending trailers

Faun Umwelttechnik GmbH & Co. KG
Faun Umwelttechnik GmbH & Co. KG

 

Range of products: Refuse collector vehicles, road sweepers

Fassi Ladekrane GmbH
Fassi Ladekrane GmbH

 

Range of products: Loading cranes, roll-off systems

GERGEN Kipper- und Fahrzeugbau GmbH
GERGEN Kipper- und Fahrzeugbau GmbH

Range of products: Tipper systems, trailers, special-purpose vehicle construction

B. Göbel & Sohn GmbH Fahrzeug- u. Karosseriebau
B. Göbel & Sohn GmbH Fahrzeug- u. Karosseriebau

Range of products: Swap bodies
 

Hiab Germany GmbH
Hiab Germany GmbH

 

Range of products: Loading cranes, dropsides, truck-mounted forklifts, swap bodies
 

HMF Ladekrane und Hydraulik
HMF Ladekrane und Hydraulik GmbH

Range of products: Loading cranes

 

H&W Nutzfahrzeugtechnik
H&W Nutzfahrzeugtechnik

 

Range of products: Jumbo articulated trucks, walking floor vehicles, swap bodies

Hyva Germany GmbH
Hyva Germany GmbH

 

Range of products: Hydraulic systems, roll-off and set-down systems, loading cranes
 

Jotha Fahrzeugbau AG
Jotha Fahrzeugbau AG

Range of products: Car transport, set-down skip loaders, tandem low loaders
 

Junge Fahrzeugbau GmbH
Junge Fahrzeugbau GmbH

Range of products: Box bodies, platform bodies, swap bodies, curtainsiders, special bodies

Stefan Ebert GmbH
Kiesling GmbH

 

Range of products: Refrigerated vehicles


 

Stefan Ebert GmbH
Kögel Trailer GmbH & Co. KG

 

Range of products: Platform/box semitrailers, tipper vehicles, swap body systems, low loaders
 

KRESS Fahrzeugbau GmbH
KRESS Fahrzeugbau GmbH

 

Range of products: Refrigerator bodies


 

KRONE Nutzfahrzeug Gruppe Krone Commercial Vehicle SE
KRONE Nutzfahrzeug Gruppe Krone Commercial Vehicle SE

Range of products: Platform and box semitrailers, container chassis, trailers, swap bodies, motor vehicle bodies, CEP vehicles

Küpper-Weisser GmbH
Küpper-Weisser GmbH

Range of products: Snow removal technology, gritter technology, surface cleaning technology

Lamberet Deutschland GmbH
Lamberet Deutschland GmbH

Range of products: Refrigerated vehicles, trailers, special-purpose vehicle construction

 

Langendorf GmbH
Langendorf GmbH

Range of products: Inloader tipper vehicles, special-purpose inloader vehicles

 

Liebherr Mischtechnik GmbH
Liebherr Mischtechnik GmbH

Range of products: Concrete mixers, concrete pumps

 

MEIER-RATIO GmbH
MEIER-RATIO GmbH

 

 

Range of products: Set-down skip loaders, roll-off tipper systems

 

F. X. MEILLER Fahrzeug- und Maschinenfabrik - GmbH & Co. KG
F. X. MEILLER Fahrzeug- und Maschinenfabrik - GmbH & Co. KG

Range of products: Tipper/dumper vehicles, skip loaders/roll-off tipper systems, containers, transport trailers
 

Mildner Fahrzeugbau GmbH
Mildner Fahrzeugbau GmbH

 

 

Range of products: Beverage bodies, box bodies, tarpaulin/platform bodies, special bodies, swap bodies, trailers/semitrailers

ORTEN GmbH & Co. KG Fahrzeugbau & -vertrieb
ORTEN GmbH & Co. KG Fahrzeugbau & -vertrieb

 

Range of products: Beverage bodies, curtainsiders, platforms and box bodies, SafeServer
 

Palfinger GmbH
Palfinger GmbH

 

Range of products: Loading cranes, roll-off and set-down skip loaders, cargo liftgates etc.

Putzmeister Concrete Pumps GmbH
Putzmeister Concrete Pumps GmbH

Range of products: Concrete pumps, concrete truck mixers etc.

RAPID Leichtbau GmbH
RAPID Leichtbau GmbH

 

Range of products: Lightweight box bodies
 

RASCO GmbH
RASCO GmbH

 

Range of products: Winter service vehicles
 

ROHR Spezialfahrzeuge GmbH
ROHR Spezialfahrzeuge GmbH

Range of products: Mineral oil tankers, refrigerated vehicles

SAXAS Nutzfahrzeuge Werdau GmbH
SAXAS Nutzfahrzeuge Werdau GmbH

Range of products: Box bodies, swap bodies, tarpaulin platforms, tipper vehicles, refrigerated bodies
 

Schmitz Cargobull AG
Schmitz Cargobull AG

 

Range of products: Box vehicles, tipper vehicles, curtainsiders, platforms, swap bodies
 

Heinz Schutz GmbH Fahrzeugbau
Heinz Schutz GmbH Fahrzeugbau

Range of products: Platform bodies, box bodies, sliding tarpaulin bodies, insulated box bodies, tarpaulin/roof bow bodies

Schwarzmüller GmbH
Schwarzmüller GmbH

 

Range of products: Platform vehicles, tipper vehicles, timber transporters, low loaders, tankers, refrigerated/box bodies
 

Schwing GmbH Baumaschinenfabrik
Schwing GmbH Baumaschinenfabrik

Range of products: Concrete mixers, concrete pumps etc.

SDG Modultechnik GmbH
SDG Modultechnik GmbH

 

Range of products: Swap bodies
 

SPIER GmbH & Co. Fahrzeugwerk KG
SPIER GmbH & Co. Fahrzeugwerk KG

Range of products: Versatile body and conversion solutions

TBV Kühlfahrzeuge GmbH
TBV Kühlfahrzeuge GmbH

Range of products: All types of refrigerated bodies
 

VDL Containersysteme GmbH
VDL Containersysteme GmbH

Range of products: Roll-off tipper systems, set-down skip loaders, rope-operated equipment

Wecon GmbH
Wecon GmbH

Range of products: Swap bodies, fixed bodies

Wielton GmbH
Wielton GmbH

Range of products: Trailers, semitrailers and attachments

Zöller-Kipper GmbH
Zöller-Kipper GmbH

Range of products: Refuse collection vehicles, special bodies

Vehicle collection
Vehicle collection

Ordered and ready for pick up.

A perfect start: there is a detailed handover when picking up your new truck. The MyNewTruck@Wörth training course offers you the opportunity to learn new theoretical and practical knowledge. In addition, you will receive technical instruction on your vehicle. Before your truck can be picked up, your dealer will arrange an appointment and issue you with a pick-up pass – you will need this for authorisation in the Customer Centre. You will need a temporary registration plate and fully comprehensive insurance for the transfer. It can be ordered up to two days before pick-up.

Email: lkw-abholung@daimlertruck.com
Tel: +49 7271 71 4089

Guided factory tour

Behind the scenes.

Exciting insights: with over 2.9 million square metres, the Wörth plant is one of the largest production facilities in the world. On our factory tour, you will gain fascinating insights into how our vehicles are made, from the body shell, on which welding robots carry out extremely intricate work, to the production line for interior fittings. Meanwhile, highlights of the assembly process include the marriage and, of course, the finished truck. At the factory, you will experience the passion and dedication put into the construction of each individual vehicle by over 10,000 employees. This is where Atego, Arocs and Actros are produced. Including the future-oriented electric versions.

Factory tours take place Mon–Fri from 8 a.m. to 4 p.m. Each tour takes 90 minutes. For safety reasons, children under 14 years of age are unfortunately not allowed to take part. Pets are not allowed.

Email: factorytour-woerth@tabdifferent.com
Tel: +49 7271 71 4971

Behind the scenes.
How to book your factory tour

How to book your factory tour.

Use our external online booking system to directly book tickets for your preferred date. A guided tour costs €25.90 per person.

For group tours (up to 30 people), you can choose the Exclusive tour option. The factory tour will then be limited to your own group.

We look forward to seeing you!

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All model series

All model series

Trucks you can trust

Trucks you can trust

Efficiency and transparency for your business.

Efficient and transparent

The images and texts may include accessories and special equipment which do not form part of the standard specifications. The images shown must be considered examples only and do not necessarily reflect the actual state of the original vehicles. The appearance of the original vehicles may differ from these images. The manufacturer reserves the right to make changes without notice. Images and texts may refer to models and assistance services that are not available in some countries.