Your real-time diagnostic tool.

Mercedes‑Benz Trucks Uptime

Your real-time diagnostic tool.

More efficiency with transparency: Mercedes‑Benz Trucks Uptime continuously monitors your truck in real time. It links them to your company and your Mercedes‑Benz Trucks service partner. The system identifies critical conditions and keeps you informed about the maintenance and repair demands of your truck. Information that saves you time and money. Avoid breakdowns and improve the scheduling of workshop visits.

Preventing breakdowns
Preventing breakdowns

Act before the situation is critical.

Recommendations for action for the workshop are automatically imported into the dealer systems 240 seconds after the data has been recorded in the vehicle. If your truck is acutely at risk of a breakdown, the Daimler Truck Customer Center will contact you and, if necessary, organise the repair at a Mercedes‑Benz Trucks service partner. This can save you a lot of stress and long downtimes.

Efficient workshop visits

More planning security for you.

Know how your truck is doing: Mercedes-Benz Trucks Uptime continuously monitors the systems of your vehicle and can help you prevent foreseeable breakdowns. It also detects the maintenance and repair needs of your truck in time and directly forwards them to your preferred Mercedes-Benz Trucks Service Partner. This allows your customer advisor to bundle upcoming work and appointments so that you can schedule your workshop visits more efficiently.

Efficient workshop visits
Efficient workshop visits
Independent repairs

Do-it-yourself, save costs.

For repairs that you can carry out independently, Mercedes‑Benz Trucks Uptime supports you by providing concrete action recommendations for upcoming maintenance measures. This saves you unnecessary repair costs.

e‑specific functionalities

Full transparency for your eTruck.

It goes without saying that Mercedes‑Benz Trucks Uptime also diagnoses the e‑specific rules and status data of your eTruck. Whether it’s the charge level, the state of health of the batteries, the remaining range or the number of full charging cycles – the relevant data is recorded and available to you at any time.

Efficient workshop visits

Dealer search.

Mercedes‑Benz Trucks Uptime can be booked as an individual service or in combination with all other available service contracts. Your Mercedes‑Benz Trucks dealer will be happy to advise you.

Dealer search

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Your digital customer portal.

My TruckPoint for Mercedes‑Benz Trucks

Because a networked fleet is more efficient.

Efficiently networked

Keep your truck running. And your business.

Keep your truck running

The images and texts may include accessories and special equipment which do not form part of the standard specifications. The images shown must be considered examples only and do not necessarily reflect the actual state of the original vehicles. The appearance of the original vehicles may differ from these images. The manufacturer reserves the right to make changes without notice. Images and texts may refer to models and assistance services that are not available in some countries.